Managed IT Services | AlphaCIS Atlanta IT Consulting, Managed IT Services

MANAGED IT SERVICES

Leave Your IT Troubles to Us, So You Can Get Back to Doing What You Do Best

Manage your IT better by cutting back on your yearly IT costs with our easily budgeted, small, fixed monthly fees and increase productivity, offload the burden of managed your own IT or managing IT personnel to us. alphaCIS comprehensive managed services IT solution watches over your systems 24/7, stepping in within moments of detecting a problem.

STRATEGY

We understand that every business is different, and our IT services are tailored to your business individual needs.

PROACTIVE MONITORING

Server, Networks and Desktop monitoring and management ensures the problems are detected and resolved before the end user even knows they exist.

SECURITY

Determine the health of your overall network, detect early threats and network vulnerabilities, identify areas of concern and ensure you are HIPPA or SEC compliant depending on your business needs.

HELP-DESK SUPPORT

Help desk support is available via phone, email or an online ticketing portal 24-7-365. We offer short response times and one assigned engineer to handle all of the technical support cases.

Outsource Your IT to alphaCIS

ITS LIKE YOU JUST HIRED A FULL TIME IT DEPARTMENT…. BUT AT A FRACTION OF A COST OF A SINGLE EMPLOYEE!

Have A Representative Contact You

LIVE TECH SUPPORT

Enjoy live phone and chat support and rapid response times, at moments notice! Easily manage your trouble tickets through online portal

PROACTIVE

alphaCIS will handle your day to day IT tasks such as fix problems as they arise, patch software, add users, manage your network and much more!

SAVE MONEY

Outsourcing IT services reduces time spent fixing IT problems and lets you get back to running your business! All at a simple low flat monthly fee.

Proactive Monitoring

24-7-365

WE GOT YOUR BACK!

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Why Monitor Your Systems?

Continuous monitoring of Servers, Network Equipment, Printers & Storage Devices to eliminate problems PROACTIVELY
Virus and spyware detection and prevention
Network Monitoring for unusual traffic or threats
Manage personally owned devices in a BYOD (bring your own device) workplace
Continuous log monitoring ensuring all software and hardware is functioning error free
Software and hardware auditing
Ensuring backups is completed as scheduled without errors

System Security & Compliance

ONGOING HIPAA

COMPLIANCE MONITORING

Not sure if your IT systems meet all the complex HIPAA guidelines? Let alphaCIS get your medical practice in compliance!

Run a system wide compliance scan
Ensure all workstations and Servers are HIPAA compliant
Close any network holes that could leave backdoor access to your patience data
Firewall activity monitoring
User access management
Set guidelines for employees to follow HIPAA standards

Help Desk with Remote & On-Site Support

What’s Included With Your Service

Access your assigned engineer via email, text or phone
Fast response times and quick ticket resolutions
Reach a live person every time.
Single point of contact.
On-line ticket portal to manage your trouble tickets