Most MSPs Keep the Lights On. We Make Your Team Faster.
The reports, file setups, and re-keyed data your team does by hand are a system's job. AlphaCIS builds the automation that does it, then supports it, with the same engineers who already manage your network.
Stop losing hours to manual work.
A quick look at the kind of busywork that quietly eats a team's week, and what the same job looks like once a system is doing the assembly and a person is doing the judgment.
Manual work is quietly eating your payroll, and nobody's tracking it.
Every business has them: the weekly report someone rebuilds from scratch, the new-client folder set up by hand, the numbers re-typed from one system into another. It's invisible on the P&L, but it's real money, and it compounds every week your team keeps doing it manually.
- The same spreadsheet or report gets rebuilt from scratch every week
- New client or employee files are set up one folder at a time, by hand
- Data gets re-typed between your CRM, accounting software, and email
- Invoices and reports are assembled manually before they go out
- A "shadow spreadsheet" exists that only one person knows how to maintain
- Onboarding steps are tracked in someone's head, not a system
Seven steps to get one job ready. Six of them are somebody's afternoon.
Two processes we mapped in Architecture Sessions with Metro Atlanta businesses. Flip the switch to see what the architecture changed, and what it deliberately kept.
From a session with an Atlanta manufacturer. Sales submits a quote request; here is everything that happens before the estimator can price it.
- Sales submits the quote request formAlready automated
- Estimator works out which site the job belongs to and creates the project folderBy hand
- Copies the template folder structure, sometimes the wrong oneBy hand
- Renames folders and files, re-typing the project name each timeBy hand
- Re-enters due date, customer and project details into the quote workbookBy hand
- Downloads drawings from the bid portal and files them under Customer DocsBy hand
- Reviews the assembled package and starts estimatingBy hand
The estimator's judgment starts at step seven. Everything before it is assembly, and assembly is what systems are for.
From a session with a commercial interior demolition contractor in Metro Atlanta. A bid comes in; here is what the estimator does before a price exists.
- A bid solicitation arrives by email or through the bid portalTrigger
- Estimator reads the RFP and pulls scope, dates, and site details into the bid sheetBy hand
- Project notes ("budget only", "no tear-out") get read and sorted for what mattersBy hand
- A lead estimator is assigned to the bidBy hand
- Markup and unit pricing set from the last similar jobBy hand
- Estimate versions compared across spreadsheets and email threadsBy hand
- Final numbers keyed into QuickbaseBy hand
Quickbase is the system of record, but it has no place to review an extraction, sort the notes, or compare two versions of an estimate. So all of that lives in spreadsheets and email.
We don't sell you an AI subscription. We build the automation into how your business already runs.
Most MSPs stop at keeping your network up and your data secure. AlphaCIS treats business automation, using AI where it fits, as part of that same job, built by engineers who already know your systems, your data, and your team.
1. Show Us One Real Job
It starts with a free Architecture Session: 30 minutes, screen shared, your team walks us through one job from the moment it arrives to the moment it's done. Five business days later you have the architecture, yours to keep whoever builds it.
2. Build the Right Shape
Using Power Automate, Microsoft Copilot, Make or n8n alongside custom integrations, we build what the architecture calls for: a workflow, a workflow with an AI step, or a business automation with a screen of its own. Not the fanciest shape, the right one.
3. Support & Improve It
Like everything else we manage, the automation gets monitored and maintained, not handed off as a one-time project that quietly breaks in six months.
Most of what people want to automate isn't an AI project.
Think of one process your team runs. Three questions tell you what shape it should be built in, which is the first thing an Architecture Session works out.
Does it run the same steps in the same order every time?
Does someone have to read something unstructured, like a drawing, a PDF, or an email, and decide what it means?
Does a person need to review and correct the result before it's final, with no screen in your systems for doing that today?
Answer the three questions
We'll tell you whether it's a workflow, a workflow with an AI step, a business automation with a screen of its own, or something to leave alone.
Why an agent almost never shows up here: an autonomous agent only makes sense when the steps aren't known until runtime and a wrong step is cheap. In most businesses, neither is true.
If your team does it the same way every time, it's probably automatable.
These are the workflows we see most often across manufacturing, professional services, healthcare, and finance clients in Metro Atlanta. Most of them are the first shape: a plain workflow.
Spreadsheet & Report Generation
Weekly, monthly, and board reports built automatically from your source data, no more copy-paste from five different systems.
Client & Employee File Creation
New folders, templates, and access permissions created automatically the moment a client or employee record is added, not built by hand.
System-to-System Syncing
Your CRM, accounting software, and email stop needing the same data typed in three times; it moves automatically and stays consistent.
Invoice & Document Processing
AI reads the PDFs, emails, and scanned documents your team currently retypes by hand, and gets the data where it needs to go.
Onboarding & Offboarding Checklists
Every step (accounts, access, equipment, paperwork) triggers automatically so nothing depends on one person remembering.
Internal AI Assistants
Purpose-built assistants trained on your own documents and data to answer questions, draft first-pass documents, and summarize, kept inside your systems, not a public chatbot.
Businesses where the work still runs on people remembering to do it.
Built for the industries we already manage IT for across Metro Atlanta. Open an industry to see what we usually find in the first session.
Manufacturing & Defense
Job folders by hand, form data re-keyed into the quote sheet, vendor pricing months stale.
What we usually find
Manufacturing & Defense
Job folders by hand, form data re-keyed into the quote sheet, vendor pricing months stale.
What we usually find- Portals checked by logging in, RFQs missed when nobody does
- Drawings and certs downloaded and filed manually
- NCRs and CAPAs written from a blank page
- ITAR data that can't leave your tenant, decided in the architecture, not a setting toggled later
Healthcare
Intake re-typed into the EHR, faxes matched to charts by hand, notes finished after hours.
What we usually find
Healthcare
Intake re-typed into the EHR, faxes matched to charts by hand, notes finished after hours.
What we usually find- Prior auths assembled from scratch per payer
- Recalls and no-shows worked off a list
- Denials worked in arrival order, patterns never found
- PHI stays inside your tenant; the architecture says so on page one
Legal & Accounting
Engagement letters and intake packets by hand, PBC chasing, letters copied from last year.
What we usually find
Legal & Accounting
Engagement letters and intake packets by hand, PBC chasing, letters copied from last year.
What we usually find- Deadlines in a spreadsheet one person maintains
- Client documents chased by email, filed by hand
- Call notes written up after hours, or not at all
Financial Services
Client summaries assembled from three systems by hand, every month, then checked again.
What we usually find
Financial Services
Client summaries assembled from three systems by hand, every month, then checked again.
What we usually find- Portfolio and performance reports rebuilt from exports
- Onboarding paperwork re-keyed into the CRM and the custodian
- Compliance reviews tracked in someone's inbox
Professional Services
Proposals written from scratch, scope documents that differ by author, hours logged after the fact.
What we usually find
Professional Services
Proposals written from scratch, scope documents that differ by author, hours logged after the fact.
What we usually find- Intake calls summarized by hand, or not at all
- Proposals and SOWs assembled from the last one that looked close
- Project setup repeated in three tools for every new client
Construction & Trades
Job tickets on paper, re-entered a day later; bids priced from the last similar job.
What we usually find
Construction & Trades
Job tickets on paper, re-entered a day later; bids priced from the last similar job.
What we usually find- Field data re-keyed into the back office, usually behind
- RFPs read and re-typed into the bid sheet
- Change orders and material orders tracked by text message
Best fit is six or more people touching the process you want fixed. Smaller than that, the two-minute audit is usually enough on its own.
What business owners ask before they book.
Is this just ChatGPT with extra steps?
No. Public AI tools are a starting point, not a solution: they don't connect to your systems, don't retain your data securely, and don't run unattended. We build automations that plug directly into the tools you already use (Microsoft 365, your CRM, your accounting software) and run on their own, with the same security standards we already hold your network to.
Do I need my own IT or developer team for this?
No, that's the point. We handle the build, the integration, and the ongoing support, the same way we handle your network and security today. You don't need to hire anyone new.
How is this different from what our current MSP already does?
Most MSPs are scoped to break/fix, help desk, and security, not process automation. This is a separate discipline we've built as a core service specifically because we kept seeing the same manual busywork inside the businesses we already support.
Our data can't leave our systems.
Then the architecture says so, on the first page, and everything after it is designed around that. ITAR, PHI, and client financial data get a place in the document, not a footnote, and the automation runs inside the same security standards we already hold your network to.
We already tried automation and it broke.
Bring that to the session. What broke and why is usually the most useful thing you can show us, and it's often the reason the first attempt was built in the wrong shape.
What does it cost?
The Architecture Session is free: no invoice, no deposit, no agreement to sign. If you decide to build with us, the price is fixed and comes after the architecture, so you're pricing a plan you've already read, not a guess.
Bring the process that costs you the most.
Pick a time. You'll get a short intake form before the call so we arrive already knowing what we're looking at.
- 30 minutes, screen shared, recorded for the write-up
- Architecture delivered within five business days
- 45-minute walkthrough, decision-maker welcome
- Yours to keep, whoever builds it
Prefer to talk first? Call (678) 619-1218 and ask for the automation team.