MANAGED IT SERVICES

Leave Your IT Troubles to Us, So You Can Get Back to Doing What You Do Best

Manage your IT better by cutting back on your yearly IT costs with our easily budgeted, small, fixed monthly fees and increase productivity, offload the burden of managed your own IT or managing IT personnel to us.  alphaCIS comprehensive managed services IT solution watches over your systems 24/7, stepping in within moments of detecting a problem. 

 

STRATEGY

We understand that every business is different, and our IT services are tailored to your business individual needs.

PROACTIVE MONITORING

Server, Networks and Desktop monitoring and management ensures the problems are detected and resolved before the end user even knows they exist.

SECURITY

Determine the health of your overall network, detect early threats and network vulnerabilities, identify areas of concern and ensure you are HIPPA or SEC compliant depending on your business needs.

HELP-DESK SUPPORT

Help desk support is available via phone, email or an online ticketing portal 24-7-365. We offer short response times and one assigned engineer to handle all of the technical support cases.

Outsource Your IT to alphaCIS

ITS LIKE YOU JUST HIRED A FULL TIME IT DEPARTMENT…. BUT AT A FRACTION OF A COST OF A SINGLE EMPLOYEE!

 

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LIVE TECH SUPPORT

Enjoy live phone and chat support and rapid response times, at moments notice! Easily manage your trouble tickets through online portal

PROACTIVE

alphaCIS will handle your day to day IT tasks such as fix problems as they arise, patch software, add users, manage your network and much more!

SAVE MONEY

Outsourcing IT services reduces time spent fixing IT problems and lets you get back to running your business! All at a simple low flat monthly fee.

Proactive Monitoring

24-7-365

WE GOT YOUR BACK!

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Why Monitor Your Systems?

  • Continuous monitoring of Servers, Network Equipment, Printers & Storage Devices to eliminate problems PROACTIVELY
  • Virus and spyware detection and prevention
  • Network Monitoring for unusual traffic or threats
  • Manage personally owned devices in a BYOD (bring your own device) workplace  
  • Continuous log monitoring ensuring all software and hardware is functioning error free
  • Software and hardware auditing 
  • Ensuring backups is completed as scheduled without errors

System Security & Compliance

ONGOING HIPAA 

COMPLIANCE MONITORING

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Not sure if your IT systems meet all the complex HIPAA guidelines?  Let alphaCIS get your medical practice in compliance! 

  • Run a system wide compliance scan
  • Ensure all workstations and Servers are HIPAA compliant
  • Close any network holes that could leave backdoor access to your patience data
  • Firewall activity monitoring
  • User access management
  • Set guidelines for employees to follow HIPAA standards

Help Desk with Remote & On-Site Support

What’s Included With Your Service

  • Access your assigned engineer via email, text or phone
  • Fast response times and quick ticket resolutions
  • Reach a live person every time.
  • Single point of contact. 
  • On-line ticket portal to manage your trouble tickets